About ClaimsGuide

Australia has six overlapping systems that can support someone who cannot work. Most people are only ever shown one. ClaimsGuide exists to show the map.

We explain how workers compensation, Centrelink, motor accident schemes, personal injury law, the National Disability Insurance Scheme (NDIS) and the insurance inside superannuation fit together, in plain English, with sources you can check. When someone wants to act on what they learn, we introduce them to a licensed firm on our panel that handles their type of claim.

We do not run claims, we do not give advice, and we never tell anyone whether they have a claim. That assessment is for licensed professionals. Our part is the map.

How we get paid

The full explanation, including the questions worth asking us and any firm, is at how we get paid. Ownership and related party details are set out in our Terms.

Contact

Enquiries are not open yet. When they are, the contact page is where to reach us, and it sets out the commitment that will apply when you ask us to contact you.

When we get something wrong

If you find something on this site that has changed since we checked it, or that you believe is wrong, tell us through the contact page and we will check it against the source and fix it. Pointing at the sentence is enough.