News & insights.
Understand claims, payments and insurance through super. Explore plain English guides and news, with sources you can check.
Waiting on a death benefit: where the AustralianSuper case stands, and what you can ask
The corporate regulator's death benefit case against AustralianSuper is now listed for 18 December 2026. What the record shows, and what waiting families can ask.
Start with an explainerInsurance inside super: the basics
Understand the types of cover and how insurance sits within super.
News & updates
News & updates.
- 21 October 2026Waiting on a death benefit: where the AustralianSuper case stands, and what you can ask↗The corporate regulator's death benefit case against AustralianSuper is now listed for 18 December 2026. What the record shows, and what waiting…
- 18 August 2026Super now arrives with every pay. Here is what that means for your insurance.↗Since 1 July 2026, employers pay super with every pay. Cover inside super can end when money stops arriving. Here is what changed, and what to look…
- 27 July 2026Life Insurance Code: the final report↗Read what the review's final recommendations could mean for claims.
- 30 June 2026Life Insurance Code: the review explained↗Background to the review and its proposals for handling claims.
- 15 June 2026When an inactive super account loses insurance↗Read what the industry's research found about insurance in inactive accounts.
- 12 June 2026A total and permanent disability claim declined over a date, and the records that changed it↗An insurer declined a disability claim on timing, saying cover had already ended; older medical records changed the timeline and the claim was paid…
- 26 March 2026A roster that changed every week: how one word in the policy decided a $140,400 claim↗How a hospitality worker's claim came down to the word 'regular' in his policy, and what happened after a specialist firm answered the…
- 2 December 2025Cbus ordered to pay $23.5 million over death and disability claim delays: what it means for your own claim↗The Federal Court ordered the Cbus trustee to pay a $23.5 million penalty over death and disability claim delays affecting more than 7,000 people.…
- 6 October 2025The statement said they had cover. More than 2,000 Rest members didn't.↗The corporate regulator issued two infringement notices to Rest after more than 2,000 members were told they held insurance they had cancelled or…
- 7 April 2025Waiting on a death benefit from super? The corporate regulator found most delays sit with the fund↗The corporate regulator's Report 806 reviewed how 10 large super funds handle death benefit claims and found most delays sit with the funds.…
- 19 March 2025The corporate regulator is suing AustralianSuper over delayed death benefits. What it means if you are waiting on a claim↗The corporate regulator alleges AustralianSuper delayed at least 6,897 death benefit claims. What the court case says, and what can help if your…
- 28 February 2025AustralianSuper fined $27 million over duplicate accounts. Why your old super is worth checking↗The Federal Court fined AustralianSuper $27 million after duplicate accounts cost about 90,700 members $69 million. How to check your own super for…
Guides & explainers
How it works, explained.
- 01Early access to super: three pathways↗Understand the different early-access routes and what to check before deciding.
- 02Find your cover: where to start↗Find your funds, gather your account details and prepare questions about your insurance.
- 03How claims, payments and insurance fit together↗See how the different systems connect when illness or injury affects work.
- 04Insurance inside super: the basics↗Understand the types of cover and how insurance sits within super.
- 05On a transport accident claim? Check what you hold↗On a transport accident claim in Victoria? The insurance inside your super is separate and can run alongside it. Here is how to find out what you hold.
- 06Receiving Centrelink: prepare your fund enquiry↗Prepare the questions to ask about insurance while receiving a Centrelink payment.
- 07Receiving a disability pension: the separate insurance question↗Understand why a pension decision and an insurance policy ask different questions.
- 08On workers comp? Check what your super holds↗A workers compensation claim and the insurance inside your super are separate, and can run side by side. Here is how to check what your super holds.
- 09Making a personal injury claim? Check what your super holds↗A personal injury claim and the insurance inside your super are separate. One can exist without the other. Here is how to check what your super holds.
- 10When a claim in super is declined: the stages after↗Understand the stages that generally follow a declined claim on cover inside super.
- 11Understanding total and permanent disability cover↗Explore total and permanent disability (TPD) cover and the policy details to ask your fund for.
- 12When a claim stops moving: delays and next steps↗Understand what the regulators found and the questions to ask about a delayed claim.
By health condition
The condition that stopped you working.
- 01When a back or spinal injury stops you working: what the insurance inside your super looks at↗A back or spinal injury can end the work you used to do. How the insurance many Australians hold inside super treats…
- 02When cancer stops you working, there may be cover inside your super↗Cancer treatment can stop you working for months or longer. Many Australians hold insurance inside their super without…
- 03When a heart condition stops you working, there may be cover inside your super↗A heart attack or ongoing cardiac condition can end the work you used to do. The insurance inside your super may…
- 04When a mental health condition stops you working↗If depression, anxiety, post-traumatic stress disorder or another mental health condition has stopped you working, the…
- 05When a shoulder, knee or hip injury stops you working↗A shoulder, knee or hip injury can end the work you used to do. What the insurance inside your super may offer, and how…
- 06When a stroke means you can't go back to work↗A stroke can change movement, speech, memory and energy. If going back to work is not likely, there may be cover inside…